| Responsibilities |
- Put your captain’s hat on and take end-to-end ownership of key metrics, team up with our hub Captains to deliver great delivery experience to our customers.
- Lead, Mentor and Coach the team enabling them to step up above and beyond their current roles and grow further
- Up the game on efficiency and cost as you lead the P&L, moving levers that bring out speed and quality.
- Team up with Marketing folks to bring the freshest and best meat to the doorsteps of more and more meat lovers, in current and new markets.
- Define key metrics, mapping product performance to customer and business success.
- Become the mastermind behind our next big breakthrough. Invent new processes and build systems that keep raising the bar of performance
- Geek out with our Operations Excellence team to push the frontiers of tech in delivery and customer service.
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| Qualifications |
- Have 6- 15 years of experience under your belt, preferably in an e-commerce company’s last mile operations
- Are energized by developing people, building great managers and leaders out of your people
- Have a penchant for leadership, cross functional collaboration, and large-scale people management
- Identify, build, and use a wide network of contacts with people at all levels, internally and externally
- Are a self-starter, entrepreneurial attitude with high level of ownership
- Are a competent decision-maker with the ability to create and execute a strategic plan for a region
- Are customer obsessed, you should constantly be on the lookout to find pain points and solve them ground up
- Individual willing to roll up their sleeves and get the hands dirty
- Proven track record of working closely with multiple stakeholders from HR, Business and Finance to drive a data driven culture
- A high agency individual with an ability to deliver stretch goals in an ambiguous, innovative, & fast-paced environment
- Last but not the least, excellent written and verbal communication skills
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